Apache OpenOffice (AOO) Bugzilla – Issue 23840
After Login, each of the Project Pages loses Login
Last modified: 2012-01-29 22:14:00 UTC
After I login, I am trying to go to my Documentation project, but I lose my Login status. I have tried this in Firebird on Linux, and Opera on Linux as well. This means I cannot go into Forums, Project Members, or other location that requires Login.
Scott, before I pass this on to support... keep in mind that the pages are staticized (nearly all) and that it may seem that you are not logged in but you are. that said, to confirm, you login then go to, say, documentation.openoffice.org/ and try to access, for instance, the forums or membership but cannot? I will test (but am domain admin)... and was able to access the relevant areas. Checking your permissionss... for project Documentation, things seem to be in order and you should be able to do the things you want. So... some possibilities. You've tried this in all the Linux browsers; are you sure cookies are enabled? that's required. Second, have you tried the solstage2.sfo.collab.net site? let me know... it may be related to some other odd issues that users have experienced with access to key features. louis
solstage worked. I was able to login, and my login stuck when I went to documentation.solstage. I tried the ooo site again. Logged in From my Pages, I clicked on Documentation. And when documentation.openoffice.org came up, I was no longer logged in. I could hit the Back button, and continue from that page. If I help shift, and Clicked on Refresh, I was still not logged in. I am using Firebird on Linux. I'll try Firebird on Windows when I get back to work.
I am finding the same thing that Scott found. I went to My Pages, Logged in, and clicked on "Documentation" when the page loaded, I was no longer logged in.. I also went and clicked on "QA" and was no longer logged in... When going from My Pages to either of those projects I get logged out, and have to log back in. There is no way to get into the forums from My pages because it keeps logging me out.
I also wanted to let you know that Scott and I are running on different Operating systems. I am running Firebird on Linux. I meant to put that on my last entry. Thanks again.
I have found a workaround, but it doesn't work for everyone. Since I have Documentation edit, I can click on that and then get into Documentation & Files as well as the forums. But if I click on Documentation link directly from "My Pages", I get logged out and can't get into anything for the documentation project as a logged in user. This occurs on Windows and Linux, no matter which browser I use.
I can confirm this. Logged in, went to the documentation project, where it says I haven't logged in yet.
Hi, please have a look at my message about "staticized pages" in http://qa.openoffice.org/servlets/ReadMsg?list=dev&msgNo=2889 I hope it explains the situation. You may check whether you are logged in by browsing to dynamic content like "Advanced Search", "Membership", "DOcuments & files", ...
If I refresh the page, I still am logged out. The problem is that I don't HAVE forums. The other pages are there. I can get into Files and Members as a logged in user from the Static Documenation page. But I don't HAVE forums, because you have to be LOGGED in to have it listed on the project page.
A quick fix might be to make the Forums page available, no matter if you are logged in or not. But that means some users may click on it without being logged in. I don't know how that would mess with the page.
Hi Scott, you are right, the forums link is missing. But you could use the link http://documentation.openoffice.org/servlets/ProjectForumView anywhere independent of the login status. e.g. on html project pages.
Keep in mind, this not for me. I know how to get into all the different locations. I am thinking about the users of these tools. At this point, forums are basically useless because noone would think to type in that URL when they are logged in.
I can add this as a Forum in the project index page itself, but that is not usually where people look for Project tools. I think this issue should stay open until a better resolution is found.
*** Issue 31084 has been marked as a duplicate of this issue. ***
I was wondering if there has been any fix or direction for this issue. It is still very much of a problem.
THis is a major problem. We cannot use the forums. The login to the documentation project takes you to mypages rather than the documentation main page. Using the back button on the browser or using the link on mypages to take you back leaves the user, me included, thinking that login has failed. This does not occur when logging into the porting project. Why cannot you afford the same facility to documentation.
routing to support. Support, please check to see if this behavior is limited to documentation.ooo or is genera (user clcarr indicates it is not). I have not personally been able to duplicate this behavior as Domain Admin, and I stay logged in. This is a p2 but as it affects the work on the project merits immediate attention. thanks! louis
I have tried this with QA and User-Faq projects, and they both did not show Discussion Forums, but if I clicked on the Edit link for the respective project, then I saw the discussion forum. I believe it is related to the cache. If it is a site that is hit frequently without being logged on like User-Faq and QA, then you will see a page without Discussion Forums. The reason I say this is because I also run the WP project which is not hit that often, and I can see the Discussion Forums link when I hit the page directly.
Steps to Recreate: * Login to the site * You should be taken to "My Pages" * You should see a list of projects you are a member of * Click on Documentation, or QA, or User-Faq * Notice you do not have Discussion Forums, and at the top of the page it appears you have to login again * Click on Mailing Lists * Notice you will now have Discussion Forums available and you appear to be logged in now. Sorry if I was unclear before.
D'oh. I hadn't thought of that: that it is related to staticization. It must be. Website, for instance, is not staticized; Documentation is (if you are logged in, you don't see yourself logged in, though in fact you are). What we can do is un-staticize you. I don't particularly recommend it. Rather, you might put a big link to forums on the homepage. best louis
Related: when loggin in, most of the time I do not wish to be taken to my personal page. I'd rather stay on the page where I am.
An internal ticket has been filed for this issue after initial research.Reassigning to anirudhha for futher follow up. Aarthi-Helpdesk.
Verifying internally the root cause for this and whether this is a problem in the core product or instance-set related.
If I can be of help, let me know.
OK, here is what I got on this. "Pages that are staticized will always show up as they do for anonymous guest, regardless of the login. This means the tabs, components, and login box will look exactly as if one is not loged in." This was already pointed out by Louis earlier. That being said, do you want some of these pages to be un-staticized?
Could you please give us an update on the status of the issue. Aarthi-Helpdesk.
Could you set the project page as non-static? This should make the forums more accessible to users of the documentation project.
Have filed an internnal ticket to our engineers. Will update as I get further information from them. Aarthi-Helpdesk.
The project "documentation" has been de-staticised.The discussion forum is nw visible in the project.Please verify the same. Thanks. Aarthi-Helpdesk.
Could you please confirm the status of the issue.If the project "documentation" is de-staticised as required. Also please confirm how to take the issue further based on the explanation given by Anirudhha.If the explanation given holds good then can we consider this issue close. Incase any clarification is required you can always ask us. Thanks. Aarthi-Helpdesk.
Kcarr, Could you please update if the information provided in the previous update is sufficient.If it is sufficent then can we close this issue? Kindly clarify the status. Thanks. Aarthi-Helpdesk.
Yes, everything appears correctly. Thanks for fixing this.
The Issue you raised has been marked as 'Resolved' and not updated within the last 1 year+. I am therefore setting this issue to 'Verified' as the first step towards Closing it. If you feel this is incorrect, please re-open the issue and add any comments. Many thanks, Andrew Cleaning-up and Closing old Issues ~ The Grand Bug Squash, pre v3 ~ http://marketing.openoffice.org/3.0/announcementbeta.html
As per previous posting: Verified -> Closed. A Closed Issue is a Happy Issue (TM). Regards, Andrew